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carpet cleaning audit

Pre-inspection or carpet cleaning audit….what you need to know

Sample Audit

Here is a sample of what a carpet cleaning audit or pre-inspection questionnaire might look like. If your cleaner does not use a form or follow a line of questions like it, you may be missing out on great service and professionalism from another cleaner.

An IICRC certified cleaner will always want to do a pre-inspection or audit of any job, and if he or she doesn’t already use a form like this one, print a copy of these pages, and let them use them. Both of you will be glad for the information that is provided.

If they are IICRC Certified, remind them that the reason you are inviting them into your home or business, is because you want a carpet cleaning that is performed to IICRC standards.

Would You Like a copy of this for your own use? Download a free copy of this carpet audit as a pdf file. Please link to this page from your website or on a blog post to tell others where to get a free copy.

CARPET AUDIT

Client Information Sheet
Date__________
Name_________________
Address________________________________
City_________________________________
State________________________________
Zip__________
Phone # Home__________
Work___________
Cell_____________
email address____________
Referred By_____________
Directions:__________________________________________
___________________________________________________________
__________________________________________________________

CLIENT NEEDS
Carpet Cleaning___________________________
Scotchgard/ Carpet Protector Yes or No ?

Upholstery Cleaning
Fabric Protection? Yes or No ?

Vacuum Bags Yes or No ?
Vacuum, and Spotting Products Yes or No ?

Notes :__________________________________________________________
___________________________________________________________

WEAR AGE
Age of Carpet
Color of Carpet
Carpet Fiber Type ( Nylon, Wool, Cotton, Olefin, ETC)

SyntheticYes or No ?
Natural Yes or No ?

Condition of Carpet
(Check One) Poor______________________ Fair _____________ Good_________ Excellent________

Are the traffic areas visibly worn?
If yes, is the problem cause by
_______soil? _________wear? __________both?

Level of Traffic ( occupants in house )
Adults________ Children_________ Pets__________
Any Smokers________?
Is the Carpet Matted_______?
Are there any noticeable installation problems, like waves, wrinkles, buckles, or loose edges?
___________________________________________________________
___________________________________________________________

Is the carpet damaged or torn?

How soiled is the carpet?
High__________ Medium______________ Light_______________

MAINTENANCE

Are Walk off mats being used? Yes? No?

Vacuum Type
Upright_________ Canister___________ Central_________

Would the Client be interested in a new vacuum? Yes No

How often is the carpet vacuumed?

Does the vacuum use environmental or HEPA filtration?

Has the carpet been cleaned before?

What method (s) was used ?
Dry Foam________
Bonnet_______
Absorbing Compund____________
Hot Water Extraction or “Steam Cleaning”_____________
Do It Yourself Cleaning_____________

Total Number of Cleanings?

How often is carpet cleaned?

When was the last cleaning?

Was Carpet protector applied? ( i.e. Scotchgard)
What type?

Is the carpet a Stainmaster type carpet?

List all pre-existing problems including

Unwanted spots and stains _______________________________________________________

Pet Stains _______________________________________________________

Dye or Bleach _______________________________________________________

Food and Beverage _______________________________________________________

Cosmetics Oil, Grease ( cooking, household, or automotive) _______________________________________________________

Other__________________________________________________

On a scale of 1-10 what is the best guess that these stains are permanent?_______________________________________________ Wear age of the carpet_______________________________________________________

RECOMMENDATONS
My Carpet Cleaning Professional Recommends
the following steps to restore
and/or extend the life of my carpet
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
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For more on the importance of a carpet cleaning audit, and what to expect


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